In this game, the player creates good rapport with many levels of subordinates through town hall meetings and other devices. During these meetings, the player sends very positive messages, but her actions often have a negative impact in the long run. Still, these efforts increase her popularity and make it seem as if she has the best interests of the whole at heart, often putting her direct reports in a tough spot.
A terrific read not only for senior leaders and executives but also for employees seeking growth in complex organizations. Goldstein and Read dissect the interpersonal dynamics that affect a company’s performance, provide a framework to understand the games that are commonly played in businesses around the world, and offer practical tools to correct these behaviors and improve the organization’s effectiveness.
Jacopo Bracco Executive Vice President DIRECTV Latin AmericaRead more...
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